Support
Email support@warmbook.app — that's the whole support system. There's no ticket portal and no phone tree. Tell us what you were doing and what happened instead, and we'll take it from there.
Please include: which app you're using WarmBook in (Claude, ChatGPT, or Codex), what you typed, and what came back. If it's about billing, the email address on your subscription is enough — never send us your license key or any client information.
Fix it yourself in 30 seconds
Your AI app caches WarmBook's tool list at the moment you connect, so capabilities we ship later stay invisible until you reconnect. Remove the WarmBook connector and add it back with the same key — 30 seconds, and nothing about your Book changes.
The Book is real files on your own computer, so it needs an AI that can create files —
Claude can, ChatGPT can't. Connect in Claude with the same key and say set up my
book. The coaching itself works everywhere.
Check for a trailing space when pasting — keys look like WBK-XXXX-XXXX-XXXX.
If it still fails, remove the connector, add it again, and re-paste. Email us if that
doesn't clear it and we'll look up the key on our side.
Step-by-step setup for all three apps: the setup guide. Want to try before subscribing? Start free.
Good to know
Email us and we'll cancel it — no retention call, no dark pattern. Coaching stops at the end of the period; your Book and every byte of your data stay on your machine.
On your computer, in files you can open and back up yourself. Our server only sends coaching content to your AI when it asks — we never receive your contacts, clients, or deals, so we can't look them up for you (and can't lose them either).
It won't send messages on your behalf, and it isn't legal, tax, or brokerage advice. It drafts; you read, edit, and send. If you need a ruling on a contract or a deduction, that's your broker, attorney, or CPA.